Table 4 Costa Edutainment’s business model dimensions
From: Sustainability and CSR orientation through “Edutainment” in tourism
Dimension | Content |
|---|---|
Input | The resources (capitals) available to the company to carry out strategic objectives (financial, productive, organizational, human, relational, social and natural resources). |
Objectives/organizational processes | Improvement goals related to the processes have been grouped together into four areas of value creation: governance and transparency, relations with key stakeholders, economic and financial sustainability and environmental protection. |
Stakeholders | The main users of corporate objectives are not just clients, as in a traditional perspective, but an extended series of interlocutors . |
Performance | Corporate results referring to capital typologies. |