| Cronbach's Alpha | Cronbach's Alpha Based on Standardized Items | N of Items |
---|---|---|---|
CSR | |||
Economic Responsibility | 0.574 | 0.588 | 4 |
Law Responsibility | 0.711 | 0.712 | 4 |
Moral Responsibility | 0.698 | 0.697 | 4 |
Charity Responsibility | 0.711 | 0.712 | 3 |
Environment Responsibility | 0.711 | 0.712 | 3 |
Corporate Image | 0.774 | 0.777 | 4 |
Customer Satisfaction | 0.745 | 0.744 | 3 |
Customer Loyalty | 0.769 | 0.773 | 3 |
COVID-19 | 0.765 | 0.764 | 6 |