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Table 4 Reliability Statistics

From: How does CSR of food company affect customer loyalty in the context of COVID-19: a moderated mediation model

 

Cronbach's Alpha

Cronbach's Alpha Based on Standardized Items

N of Items

CSR

Economic Responsibility

0.574

0.588

4

Law Responsibility

0.711

0.712

4

Moral Responsibility

0.698

0.697

4

Charity Responsibility

0.711

0.712

3

Environment Responsibility

0.711

0.712

3

Corporate Image

0.774

0.777

4

Customer Satisfaction

0.745

0.744

3

Customer Loyalty

0.769

0.773

3

COVID-19

0.765

0.764

6