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Table 2 CSR Reporting On Websites by the Selected Telecommunications Companies

From: Corporate social responsibility reporting in the telecommunications sector in Ghana

CSR Themes

MTN Ghana

Vodafone Ghana

Airtel Ghana

Tigo Ghana

Glo Ghana

Environmental disclosure

1.Company concern for the environment

2.Environmental audit

3. Conservation of energy in the conduct of business.

4.Consrvation of natural resources

5.Recycling/ e-waste management

Human resource disclosure

1.Employee health and safety

2. Employee morale

3. Employee training

Product & Customer disclosure

1.Product quality

2.Customer complaints/ satisfaction

3. provision for physically challenged and difficult-to-reach customers

Community involvement disclosure

1.Support for education

2. Support for health

3. youth entrepreneurship

4. Employee volunteerism

 

5. Sports sponsorship

Ethical disclosure

1.Integrety

2. Ethical/professional conduct

 

3.Transparency

4. Equality & Diversity

Grand total

 

04

06

05

04

03

Percentages (%)

 

20

30

25

20

15

  1. CSR Not Disclosed
  2. CSR Disclosed