Table 4 Digital issues in ICT firms’ provision of externally assured nonfinancial information
Firm | Externally assured information | Source |
|---|---|---|
América Movil | Fines generated by cybersecurity incidents | 2021 Sustainability Report, pp. 127–31 |
China Mobile Communications | Number of remote rural villages with broadband service newly launched in the “Universal Telecommunications Service Project”; Number of customer spam reports handled | 2022 Sustainability Report, pp. 84–85 |
China Telecommunications | Countries and regions of mobile data international roaming and roaming in Hong Kong, Macau and Taiwan; Mobile service user satisfaction (points); Wireline Internet access user satisfaction (points); Wireline voice user satisfaction (points); Number of new patents granted; Number of new invention patents granted | 2021 Corporate Social Responsibility Report, pp. 74–82 |
Compal Electronics | List of material topics | 2021 Sustainability Report, p. 181 |
Deutsche Telekom | Human rights and employee relations policies and processes | 2021 Corporate Responsibility Report, p. 150 |
Huawei | Material issue data for cybersecurity, privacy protection, digital talent development, technology for balanced development, technology for equity and quality in education, technology for inclusion and equity in health and information accessibility | 2021 Sustainability Report, pp. 115–17 |
NTT | Number of incidents of personal information leaks; suspension of telecommunications services due to cyber attacks from the outside; stable service provision rate; number of confirmed cases of human rights violations; human rights training and attendance | “Independent Assurance Statement,” (November 18, 2022), NTT Data Library, https://group.ntt/en/csr/data/assurance/ |
Taiwan Semiconductor | All material topics | 2021 Sustainability Report, p. 226 |
Telefónica | Number of privacy and data protection fines | 2021 Consolidated Management Report, pp. 299–307 |
Verizon | Network traffic | “Independent Accountants’ Review Report,” (May 2, 2023), Verizon, Externally Assured ESG Data, https://www.verizon.com/about/investors/independent-accountants-review-letter |
Vodafone | Number of M-PESA fintech customers; 4G population coverage percentage; cumulative number of unique users accessing Vodafone’s V-Hub service | 2022 Annual Report, p. 57 |