Table 4 Correlation matrix of variables (based on embedded measures from ‘CSR & compotes) as triggers and potential simulants of repeat purchase
CSR & brand | Mitigating risks & brand | Climate change & mitigation strategic plans | Customer’s perceived value, risks & brand | Customer’s satisfaction & unique experiences | |
|---|---|---|---|---|---|
CSR & brand | 1.0000 | ||||
Investment risks, mitigation & brand culture | 0.9487 | 1.0000 | |||
Climate change & mitigation strategic plans | 0.9886 | 0.8865 | 1.0000 | ||
Customer’s perceived value, risks & brand | 1.0000 | 0.9487 | 0.9976 | 1.0000 | |
Customer’s satisfaction & unique experiences | 0.8888 | 0.8854 | 0.8891 | 0.9924 | 1.0000 |